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Employee Experience

The sum of all interactions an employee has with their employer throughout their tenure.

Full Definition

Employee experience (EX) encompasses every interaction and touchpoint an employee has with their organization — from recruitment and onboarding through daily work, development, and offboarding. It is shaped by the physical work environment, the technology employees use, and the organizational culture. Companies that invest in improving employee experience see higher engagement, productivity, and retention. HR software plays a central role in delivering seamless, positive employee experiences at every stage of the lifecycle.

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