The rate at which employees leave and are replaced in an organization.
Staff turnover (also called employee turnover) is the rate at which employees leave an organization and are replaced by new hires over a given period. It is typically expressed as an annual percentage. Turnover is classified as voluntary (employees choose to leave) or involuntary (dismissal or redundancy). High voluntary turnover is costly — the average cost to replace an employee is estimated at 1–2x their annual salary. HR analytics tools help organizations understand the drivers of turnover and develop targeted retention strategies.
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